City of University City
  • 17-Nov-2022 to Until Filled (CST)
  • University City, MO, USA
  • 62979-99363
  • Salary
  • Full Time

Title: IT Manager

FLSA Status: Exempt

Job Purpose:

The purpose of this position is to manage all aspects of the Information Technology (IT) Department and the City's IT infrastructure (except for the Police Department) to enhance City function, productivity and communication. This includes oversight of the exchange server, NewWorld finance system, active Directory, website, phone, firewall, spam filter, virtual environment, audio/visual systems, video streaming systems, departmental billing, deployment processes, server management, and network functionality as well as other operational projects as assigned to support City functions. The IT Coordinator utilizes a high degree of independent judgment to identify problems and perform the appropriate corrective procedures. The IT Coordinator ensures all IT supports the maximum potential of the organization and reports to the Director of Finance.

Essential Functions:

  • Directs and coordinates information technology and telecommunications services.
  • Develops and enforces city policies and procedures pertaining to information and voice
  • technology use.
  • Maintains system functionality and long-term stability across all City, non-Police IT systems by offering software and hardware technical support.
  • Resolves user problems.
  • Handles special requests and immediate action items across all City IT systems as well as other departmental functions.
  • Manages various I.T. projects.
  • Handles City system documentation.
  • Handles budgeting and other special projects as requested, such as Police Department build-out and maintaining the access control system.
  • Supervises the User Support staff and assists with Help Desk overflow.
  • Performs other duties as required.

Qualifications:

  • An Associate's degree in Network Administration.
  • Between five and ten years' experience working in a similar position.
  • Certification or first-hand experience in Network Administration, Systems Security, Server Management, and Troubleshooting.
  • Considerable knowledge of networking protocols necessary to operate an Ethernet network.
  • Knowledge of personal computer maintenance and troubleshooting.
  • Considerable knowledge of Microsoft applications, including operating systems, web editing and productivity software.
  • Ability to assist departments with identifying and understanding technical needs and preparation of purchasing standards.
  • Knowledge of HTML 4.0. and website design.
  • Knowledge of JavaScript 1.2.
  • Excellent written and oral communication skills.
  • Excellent project management skills.
  • Ability to work independently on difficult, complex and technical tasks.
  • Ability to research, analyze and engage best practices pertaining to information technology.
  • Ability to plan, organize, assign, direct and inspect the work of subordinates.
  • Strong communication and interpersonal skills.
  • Business and/or management related skills highly desirable.
  • Ability to interface with a wide range of technical abilities essential.
Full Job Description
City of University City
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