City of University City

Dispatcher Jobs at City of University City

Dispatcher Jobs at City of University City

Sample Dispatcher Job Description

Dispatcher

The City of University City is seeking an individual to join our team of 911 Emergency Dispatchers. This position is responsible for dispatching emergency responders such as police, fire and ambulance, to locations throughout University City and surrounding area.

Job Identification/Position Summary

This is specialized work in receiving and dispatching messages in the Police, Fire, and Ambulance Communications Center. Work involves responsibility for operating two-way radios, computer systems, receiving phone calls, and performing related clerical tasks. This position requires fast, efficient and accurate receiving, dispatching and processing of calls and messages to and from Police and Fire Personnel, and other City personnel as required. Calls and messages include routine reports, requests for information and those requiring emergency actions by Police and/or Fire personnel. All work performed in accordance with established rules and regulations.

Essential Functions

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  • Dispatches Police Officer to emergencies and other assignments.
  • Dispatches Fire Department apparatus and personnel.
  • Relays information to other Police and Fire agencies; sends and receives computer messages.
  • Monitors various radio frequencies.
  • Maintains records as required.
  • Performs related work as required.
  • No criminal history.
  • Minimum of age eighteen.
  • Good oral and written communications.
  • Ability to type at least twenty-five (25) words per minute.
  • Ability to keep records and perform miscellaneous routine clerical work. Ability to work various shifts and assignments.
  • Ability to understand and follow written and oral instructions.
  • Ability to successfully go through and pass the pre-hiring process.


Skills, Knowledge, and Experience Preferred but Not Required

  • REJIS and LE WEB.
  • Considerable knowledge of radio transmission procedures.
  • Education beyond high school diploma.
  • Knowledge of Federal Communication Commission rules and regulations governing operation of radio-telephone transmitting and receiving systems.
  • Knowledge of Police and Fire organization, operation and codes.
  • Considerable knowledge of radio transmission procedures.
  • Knowledge of Federal Communication Commission rules and regulations governing operation of radio-telephone transmitting and receiving systems.
  • Knowledge of Police and Fire organization, operation and codes.


Attributes

  • Possess integrity
  • Ability to maintain confidentiality.
  • Ability to act quickly and correctly in an emergency.
  • Ability to be tactful and courteous with the public and City employees in all situations.
  • Ability to multi-task in a fast-paced demanding environment.
  • Good moral character.
  • Team player.


Education

  • Graduation from high school or equivalent.


Physical and Environmental Conditions

  • Sitting, computer typing, radio transmitting, and answering telephone calls in closed environment for long periods of time.


Equipment Used to Perform Job

  • Computers, telephones, printers, copiers.

Current Openings for Dispatcher Jobs at City of University City

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Thank you for your interest in employment with the City of University City. The City offers exciting career opportunities and our compensation packages are competitively designed to attract and retain a highly qualified and motivated workforce. We invite you to join our team of skilled and dedicated employees by applying for one of the listed job openings.

The City of University City is a full-service municipal government centrally located in St. Louis County, Missouri. The City provides quality public safety, parks and recreation, public works and infrastructure, and economic development services to businesses, visitors, and more than 35,000 residents.

The City of University City is an innovative leader for delivery of quality services with the following (I-CARE) Employee Core Values: INTEGRITY, COLLABORATION, ACCOUNTABILITY, RESPECT and EMPOWERMENT. The City operates in a Council-Manager form of government with professional administrators and staff working in tandem with elected officials and the community.

The City has a combination of over 400 full-time, part-time, and seasonal employees who have access to a variety of benefits and believe in providing service the City of University City way. The citizens of University City expect and deserve a committed cadre of talented individuals chosen based on high standards, personal merit as well as their potential to contribute to optimizing the performance of the organization. The City of University City is looking for a diverse and talented workforce interested in using multi-directional communication (top to bottom, bottom to top, and across peer groups), participating in cross-functional teams, participating in a culture of continuous learning that encourages employee development, embraces technology with a focus on improving service delivery, and thrives in an environment where innovation is encouraged.


Equal Employment Opportunity Employer

The City of University City is proud to be an affirmative action and equal opportunity employer and will continue to recruit, hire, promote, train, and develop into all job levels without regard to race, color, age, sex (including pregnancy, gender identity and sexual orientation), religion, national origin, genetic information or disability. In recognition of the essential rights of all employees and applicants as individuals, it is the policy of the City of University City to recruit, hire, train, develop, and promote in all job classifications without discrimination to achieve equality in employment practices. The City does not discriminate based on race, color, national origin, gender, religion, sexual orientation, age, or disability. It is also the policy of the City to act affirmatively in those areas where societal discrimination has denied equality of opportunity, particularly where under-representation exists. Special emphasis will be placed upon recruiting qualified minorities, females, veterans, and disabled individuals.

For additional information contact Human Resources at 314.505.8532.

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